Frequently Asked Questions

The tenant downloads the Amavera app, enters the property address, and walks through each room taking photos. The AI guides them in real time, telling them what to capture next and flagging anything that looks blurry or too dark. When they're done, Amavera generates a detailed, neutral inspection report covering every room, fixture, and surface they photographed.

The whole process takes about 10 minutes for a typical apartment.

A typical one-bedroom apartment takes about 10 minutes. Larger units with more rooms take proportionally longer, usually 15 to 20 minutes for a three-bedroom. The AI guides the tenant through each room so nothing gets missed.

No. You send an invitation from the landlord portal with the property address and the tenant's email. They receive instructions, download the app, and complete the inspection on their own. When they finish, you get an email with a link to review and acknowledge the report.

If you prefer to be present, you can be. But the point of Amavera is that the process works without you there.

The AI monitors coverage in real time. It knows which rooms have been captured and which haven't, and it flags photos that are blurry, too dark, or obstructed. The tenant sees a coverage indicator for each room and gets prompted to capture anything they've missed before the report is generated.

The result is a more thorough inspection than most landlords get with a paper checklist, because the AI doesn't forget to check things.

The same process. You send another invitation, select "move-out" as the inspection type, and the tenant walks through the unit again. Amavera then generates a comparison report showing what changed between move-in and move-out, room by room, with photos from both inspections side by side.

From the landlord portal, you can also generate an itemized deposit statement directly from the comparison findings.

The AI writes the report. The tenant takes photos and the AI analyzes every image independently, documenting exactly what it observes. The tenant never writes or edits the report text. This is deliberate: a third-party AI analysis is more credible than a self-reported checklist from either side.

No. The report is generated from the photos the AI analyzed, and the tenant cannot edit the report text. Every photo is timestamped and tied to GPS coordinates. The tenant can remove a photo they don't want included (for example, if it accidentally captured personal belongings), but they cannot add findings or change what the AI wrote.

Both landlord and tenant can acknowledge the report through the online portal, creating a signed, timestamped record that both parties reviewed it.

Amavera reports are designed to meet the standard courts and mediators look for in deposit disputes: timestamped photos, neutral language, consistent structure, and detailed findings tied to specific evidence. Every report includes the date, address, and a complete room-by-room record of observable conditions.

When both parties acknowledge the report, it creates a signed baseline that is very difficult to dispute later. This is stronger evidence than handwritten notes, phone photos in a camera roll, or a checklist with checkboxes and no photos.

Reports also include jurisdiction-specific legal context for your state's deposit laws.

A paper checklist relies on whoever fills it out to notice and record every issue. It's subjective, inconsistent, and easy to dispute. Most checklists have no photos, no timestamps, and no detail beyond "good / fair / poor."

Amavera produces a photo-backed, AI-written report with specific findings for every room and surface. The AI doesn't skip things, doesn't forget rooms, and doesn't use vague language. The result is a document that actually means something if a dispute arises months later.

Photos in your camera roll prove you were there. They don't prove what the condition of the unit was in any structured way. In a dispute, you'd need to find the right photos, explain what they show, and argue that they represent the full picture. That's not evidence; it's a story you're telling after the fact.

Amavera takes those same photos and turns them into a structured, neutral report that documents conditions at the time of capture. It's the difference between "I have some photos somewhere" and "here's the complete inspection record."

You buy credits. Each credit generates one inspection report. A single report is $30. Bundles bring the price down: 5 for $135 ($27 each), 10 for $255 ($25.50 each), 20 for $480 ($24 each), or 30 for $630 ($21 each). No subscription, no monthly fees.

No. Credits never expire. Use them whenever you need them.

Every report includes a room-by-room breakdown of observable conditions, timestamped photos, quality assessments for walls, floors, fixtures, and appliances, a summary of overall unit condition, and jurisdiction-specific legal context for your state. You get a downloadable PDF, an online HTML version you can share, and a link for the other party to acknowledge the report.

For properties with both a move-in and move-out report, you also get access to a comparison report and an itemized deposit statement generator through the landlord portal.

Either. When a landlord buys credits and sends an invitation, the tenant's report is covered by the landlord's credit. The tenant doesn't pay anything. If a tenant uses Amavera on their own without a landlord invitation, they pay for the report themselves.

AB 2801 requires landlords to photograph each unit at move-in, move-out, and after any repairs before re-renting. Without photos, deductions from the security deposit are presumed invalid.

When the landlord personally uses Amavera to photograph the unit, the timestamped, structured report satisfies the photo documentation requirement. When a tenant uses the app, the report serves as strong dispute prevention evidence, but AB 2801 compliance specifically requires the landlord to take the photos.

Many landlords use Amavera for both: they do the official AB 2801 inspection themselves, and invite the tenant to do their own inspection as well. Two independent reports on the same unit create an extremely strong baseline.

Massachusetts General Laws Chapter 186 Section 15B requires landlords to provide a written statement of condition within 10 days of tenancy. Amavera's inspection report is a detailed, photo-backed condition record that goes well beyond what the statute requires.

In Massachusetts, improper handling of security deposits can result in triple damages. Having a thorough, timestamped, acknowledged inspection report is the strongest protection available for both parties.

Yes. Every report automatically includes the relevant security deposit statute for your state, including deadlines, allowable deductions, and any special requirements. Reports in states with expanded protections (Arizona, California, Hawaii, Illinois, Massachusetts, New York, and Texas) include additional legal context specific to those jurisdictions.

Go to the landlord portal at amavera.app/portal and create an account. Buy credits, then send an invitation to your tenant with the property address and their email. They'll receive instructions to download the app and complete the inspection. When they're done, you get an email with a link to review the report.

Both you and the tenant receive the report at the same time. The report is generated by AI from the photos, so there's nothing to preview or approve. This is intentional: a report that both parties receive simultaneously, written by a neutral third party, is more credible than one either side had a chance to edit first.

Yes. The Pro 30 bundle gives you 30 reports at $21 each. The landlord portal shows all your properties, their inspection history, and document actions in one place. Send invitations to multiple tenants, track which inspections are complete, and generate comparison reports and deposit statements when tenants move out.

Depending on your state, the portal can generate a deposit receipt, a pre-move-out notice, a deposit return letter with itemized deductions, a move-in vs. move-out comparison report, and a full itemized deposit statement. All are available as downloadable PDFs. The portal shows you which documents are available based on the property's jurisdiction and inspection history.

After a paid inspection, the tenant can create a free condition change report anytime during the tenancy. If a pipe bursts, a wall gets damaged, or an appliance breaks, the tenant opens the original report in the app and taps "something changed." They photograph the issue, and Amavera generates a timestamped condition change report linked to the original baseline. This protects both sides: the tenant proves when the damage happened, and the landlord has a clear record.

Only the person who took the inspection and anyone they explicitly share the report with. Photos are stored in a private, encrypted storage bucket and are never publicly accessible or browsable. When a report is shared, the recipient sees the report and its photos through a unique, time-limited link — they cannot access any other user's data.

Amavera does not review, browse, or use inspection photos for any purpose other than generating your report.

Yes. All data is encrypted in transit using TLS and stored in encrypted cloud infrastructure. Row-level security in the database ensures that users can only access their own inspections, photos, and reports. No user can see another user's data through the app or API.

No. Amavera does not sell, rent, or share your personal information, inspection data, or photos with third parties. Your data is used solely to provide the inspection service. You can read the full details in our Privacy Policy.

Your inspection data, photos, and reports are stored for as long as your account is active. You can delete individual inspections and their associated photos at any time from the Past Inspections screen in the app. If you want to delete your account and all associated data entirely, contact us at support@amavera.app and we'll process the request promptly.